Return / Exchange

Your Happiness, Guaranteed:
We stand by our products 100%. If you’re not happy, we’re not happy. That’s why we offer hassle-free returns within 30 days, no matter where you are in the world.

United States & Canada:

• Free Returns & Exchanges (U.S. only): Start your return or exchange here. We’ll email you a pre-paid shipping label—no extra cost, no hassle.
• Canada: Free returns within 30 days. Start your return here, and we’ll send you a pre-paid shipping label.

International Orders:

• Returns are accepted within 30 days. Start your return here. (Note: Customers are responsible for return shipping costs.)

Jewelry & Fine Jewelry:

• Jewelry: Returns and exchanges are accepted within 30 days for items in new, sellable condition.
• Fine Jewelry & Sterling Silver: Returns and exchanges are accepted within 30 days for items in new, sellable condition.

Fast & Easy Processing:

• Returns are processed within 5 business days of arrival at our facility.
• Refunds typically reflect in your account within 7 business days (depending on your bank).

We’re Here for You:
If you’re not completely satisfied, reach out to us! We’ll do everything we can to make it right.

• Email: [email protected]
• Phone: +1 863-533-9569

Your happiness is our #1 priority. Shop with confidence!